We’re here to help.
Questions about Fintuli, a purchase or your data? Start here or get in touch directly.
Talk to the studio
Tell us what happened, your game version, iPhone model and iOS version. A screenshot can help.
fintuli@vitorbruno.com.brNever send your password, Apple verification codes or card details.Quick answers
Where can I download Fintuli?
Fintuli is currently in testing. We’ll add the official App Store link here when public release is available. TestFlight access is by invitation.
How do I keep my progress?
Use the same Game Center account on your iPhones and connect from Menu → Settings → My account. Keep an internet connection while syncing. If your progress looks different, contact us before deleting or reinstalling the game.
I bought rubies but they have not appeared.
Reconnect to the internet and reopen the game using the account used for the purchase. Do not buy the same pack again to fix the issue. If it continues, contact us with the product and purchase time. Do not send card details.
How do I request a refund?
Apple handles App Store payments and refund requests. Visit reportaproblem.apple.com and sign in directly with Apple. Approval follows Apple’s rules.
How can I delete my account or request my data?
In Fintuli, open Menu → Settings → My account → Delete my account. Confirm your Game Center identity when requested. You can also email us to request access, correction or deletion.
Does the game have ads?
No. Fintuli has no banners or video ads. Optional ruby purchases are available in the game.
How do I change music or reminders?
Open the game settings to adjust music, sound effects and care reminders. You can also manage notifications in your iPhone settings.